1. Overview
Mezadi Design Pty Ltd (“Mezadi Design”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and store your personal information.

2. What Information We Collect
We may collect personal information including:

• Full name

• Email address

• Phone number

• Business name and details

• Project details (via enquiry or pre-briefing forms)

• Any information you voluntarily provide to us

We may also collect:

• Website usage data (e.g. pages visited, time on site)

• Cookies and analytics data

3. How We Collect Information
We collect personal information when you:

• Submit a contact form

• Complete a pre-briefing form

• Request a quote

• Communicate with us via email or social media

• Browse our website (via cookies and analytics tools)

4. Why We Collect Your Information
We collect and use your information to:

• Respond to enquiries and provide quotes

• Deliver our services

• Communicate with you about your project

• Improve our website and services

• Send updates or relevant information (if applicable)

5. Disclosure of Information
We may share your information with:

• Service providers (e.g. hosting, email platforms, CRM tools)

• Third-party tools required to deliver our services

• Legal or regulatory authorities where required

We do not sell your personal information.

6. Overseas Disclosure
Some of our service providers may be located outside Australia.
By using our website, you consent to the transfer of your information to overseas providers where necessary.

7. Cookies & Analytics
Our website may use cookies and analytics tools (e.g. Google Analytics) to:

• Understand user behaviour

• Improve website performance

• Enhance user experience

You can disable cookies through your browser settings.

8. Data Security
We take reasonable steps to protect your personal information from:

• Misuse

• Interference

• Loss

• Unauthorised access

However, no method of transmission over the internet is completely secure.

9. Data Retention
We retain personal information only as long as necessary to:

• Fulfil the purpose it was collected for

• Comply with legal obligations

After this period, data may be securely deleted or de-identified.

10. Access & Correction
You may request access to the personal information we hold about you.
You may also request corrections if the information is inaccurate or outdated.
To do so, contact us using the details below.

11. Marketing Communications
We may send you updates or relevant information.
You can opt out at any time by contacting us or using the unsubscribe option (if applicable).

12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Mezadi Design Pty Ltd
 ABN: 26 693 912 346
 Email: hello@mezadidesign.com
 Location: Queensland, Australia